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Addiction and Mental Health Helpline (New Brunswick)

About​

The New Brunswick Addiction and Mental Health Helpline is a confidential, toll-free, bilingual line for people of all ages who want to talk about concerns related to mental health, substance use/addiction, or gambling harms.

Coverage​

  • New Brunswick

Who it’s for​

  • Anyone in New Brunswick seeking support for mental health, addiction/substance use, or gambling harms
  • Family/friends/caregivers or community agencies seeking guidance and referrals

Contact​

  • Call (toll-free): 1-866-355-5550

Hours​

  • 24/7 (round-the-clock)
  • The helpline page notes trained clinicians are available 8 a.m.–midnight, with Tele-Care 811 staff providing overnight support as part of a connected system.

Languages​

  • English and French (bilingual)

What to expect when you call​

Support can include:

  • Listening and guidance for mental health, substance use/addiction, and gambling concerns
  • Help for family/friends and community agencies (education and consultation)
  • Navigation and referrals to government and community services
  • Coaching to connect you to information and self-guided supports
  • Crisis intervention and coordination with mobile crisis services or emergency services when appropriate
  • Follow-up phone calls when appropriate

Privacy and safety approach​

  • Described as confidential. If there is an immediate safety concern, staff may help connect you to urgent or emergency supports.

Sources​

Last compiled/checked: December 23, 2025